Decent range of products that at least claim to be in stock but delivery and customer service is abysmal. Booking (and paying extra) for a timed delivery slot seems pointless and info on where a missing order might be or when it might appear is non-existent. Why be efficient enough to refund the fast delivery fee ( actually refunded at the exact time the delivery was due - that bit was impressive!)... but fail to do the easy bit and actually tell the customer the order is not on its way??! Prices seem generally no cheaper than buying direct with trusted brands/retailers that have better customer service so I now won't bother taking the risk of using JD Sports.