Worst service ever don't shop here. My daughter ordered and paid for a pair of trainers in store with xmas money over 3 weeks ago. 2 days later got confirmation email to say it was making it's way through the warehouse and that's the last I heard until I contacted last week. It must be a hell of a warehouse if it takes over 3 weeks! Following my email I received 2 emails saying due to backlogs there's been a delay and finally today an email to say my order had been cancelled. So they've been with my daughters money for 3 weeks gainjng interest on it, no wonder there doing well if there doing the same thing to lots of customers which from reading these reviews it sounds like they are. This is totally wrong and shouldn't be allowed to get away with it. if my husband who's self employed took money before he did the job and then refused to deliver the goods he'd be sued but JD know people won't go to those lengths so carry on false advertising when they know the stocks not there to deliver and taking the money! If I could put no stars I would have dreadful appalling service & I shall tell everyone what a rip off they are. Shame on you as I won't be shopping with you again you get a better service I Primark and it's a hell of a lot cheaper. Shops like you deserve to go bankrupt and if you carry on with this awful service you will!