Rubbish customer service. Advisers are encouraged to lie to customers and fob them off in the hope they just go away and drop the issue. Customer Service is outsourced to a company who don’t train staff properly and are more interested in advisers logging all calls within 8 minutes than actually delivering real customer service. JD, Tessuti, Scotts and Footpatrol are all the same company. If you want to boycott JD, boycott the others as well.
4 years ago
JD Sports has a
2.1
average rating
from
1,350
reviews
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