Whether you shop in store or online, this business offers a WHOLE EXPERIENCE. I'm not a fancy person, I don't live a fancy life, but I love beauty and quality and the House by JSD products are very luxe and unique. The floral picks and greenery are so far above the chain store offerings it's not even funny. The vases and other home decor items are gorgeous. The customer service experience is exceptional: in store, the sales clerks are helpful without being intrusive and the store is a feast for the eyes--don't miss it at Christmas or Christmas in July. If ordering online, expect quick delivery of a package that makes the recipient feel special, with the items beautifully wrapped and protected inside the box.