I purchased a 12-month PS Plus subscription 3 days ago from their online store and I still didn’t get the code. I got in touch with their customer support and they insisted that the code has been sent to me when it has not. I then visited them personally and after doing some phone calls, they told me that there was a problem with the code generator and that they will get back to me. It has been 3 days and I still didn’t get any response from them. I asked for a refund but they told me that was also not possible. This is the worst experience I’ve ever had with online shopping ever and needless to say, I will not be purchasing anything from Jumbo ever again