Pathetic customer service manager I have ever seen in my life. Customer service was horrible. In MOE branch I purchased the iPhone and I went to have a quick bite and I open the phone. I tried to configure my details and phone was not working. Instant I went to the store and I told them to replace it with new device bcd I didn’t wanted to have a failed device when I purchased it wi full money. Agent said he will speak to the manager and manager was pathetic. He was not ready to give a new phone and neither give me a voucher. I was completely went blank and I yelled them to be fare. Instead manger and agent both refused to help. Agent told me to keep the device and come tomorrow afternoon, they will check with the apple, I ask for the receipt and he refused to give. Then I asked afternoon what time bcd I was flying on next day. He told me after 7pm I was furious and told him 7pm is not afternoon. Manager asked me to go to apple store. I have purchased the phone from Jambo, why would I go to apple store, when I haven’t even use the phone. Never in my life I haven’t seen such a rude customer service. They even call the security for 2 girls, which was me and my sister. I would never ever recommend anyone to go to your store