HI, Good evening, We would like to inform you that, 17-april-2024 i already send to my nearest place (hamdan street, abu dhabi) jumbo service center my new printer Brother DCPL 3510 for service under warranty. but still i not received from your customer service department any proper answer. and when i call to your customer service they said i will call you later or i will check and call you back like this. but unfortunately i still not received any proper answer from your team. until today my all work is pending, and not good service. if you not solve my problem i never purchase any product from your shop and i never recommend any one for buy in your shop. my CASE NO. 20752455 Thank you