🚨 Consumer Warning: JustMyLook.co.uk 🚨 I want to alert fellow shoppers about my unacceptable experience with JustMyLook: My order was delayed by over a week. When the parcel finally arrived, it was damaged and incomplete. The ROM&ND Better Than Palette 08 Peach Dahlia Garden (which I paid for in full) was missing. I provided photographs as requested and formally requested a refund. Instead of complying with their legal obligation under the Consumer Rights Act 2015, JustMyLook offered me only a 10% discount on a future order – which is wholly inadequate. Since then, I have been repeatedly ignored or asked for the same information I already supplied. 👉 Retailers are legally responsible for ensuring goods are delivered in full, not the courier. 👉 If an item is not supplied, the consumer is entitled to a full refund – no excuses. This is now being escalated to Trading Standards, Citizens Advice, and my payment provider for recovery. In the meantime, I am sharing my experience publicly to warn others about JustMyLook’s practices. I strongly urge anyone considering shopping with them to be aware of these risks. #ConsumerRights #CustomerServiceFail #JustMyLook