I cannot emphasize how glad I am to have found Keepster. 1) The customer service is excellent. When I was antsy about shipping times for my Christmas order, the team was responsive and kind, ensuring me I'd receive my gifts in time for Christmas. 2) the product is CUTE! I prepared books for my whole family to memorialize a fun quarantine activity we did to share our stories, and everyone LOVED their books. I will say, the more pages you have, the better the final product looks (more like a book, less like a booklet). 3) The app interface was easy to use and intuitive. Overall -- highly recommend.