Ordered a shed through Lowe's which was later delivered and it's missing two major components to assemble the base. Upon contacting their customer service department and explaining to them the shed is spread all over my courtyard ready to assemble and has been unboxed they informed me they would get me some replacement parts in a month or so.... So here I sit for a month with the shed parts spread all over the courtyard at my condo.... I reach back out to him and explain my situation and disbelief that it would take them over a month to get me to replacement parts and they don't even bother to respond to me..... Terrible customer service..... I read some complaints from people who've been waiting 5 months for parts and still have never got them If that's the case all boxes baby back up and dump it on Lowe's front step Then they can deal with the manufacturer...... Come on guys The least you could have done was responded to my request for assistance but you couldn't even respond other than to tell me That's just the way it is.......