Very poor customer service. Bought a Keter shed from B&Q and there were two pieces missing without which I cannot finish putting it together. I requested these via email but i have heard nothing back not even an acknowledgement that my request was even received. I tried to call and got a message saying their offices are now closed and opening hours are 0830 to 1700 Monday to Friday. Even though I called during those hours! Shed itself looks okay but I cannot say for sure until it is built and I cannot finish building it without the missing parts. And customer service is non-existent. Overall - avoid. Very poor.