We purchased (had it delivered) a large deck box and unfortunately one piece was cracked in two places. I contacted the company for a replacement piece and they told me that I needed to return it to the store. That was their solution. The reason I had it delivered was because it’s very heavy, so taking it back to the store was not an option. So I requested that this request of mine was sent upper management. They never replied to my request. HORRIBLE CUSTOMER SERVICE!! Would not recommend purchasing anything from a company that doesn’t back their product.
2 years ago
Keter Plastic has a
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