I experienced an issue with the 230 Gal Keter Outdoor Storage Box where a part of the top broke off. When I reached out to the company for assistance, they requested my receipt, which I did not possess. Despite being willing to pay for a replacement top, I was surprised to receive an email stating that they would sell me a replacement top for approximately $379. This seemed unreasonable, considering that I could purchase a newbox for $300. I felt disrespected. Email: Good morning , We do have the parts available for purchase. Below is the link to pay through PayPal for your spare parts. On the note section please include the following: Payment Amount: USD $ 379.46 Case # Parts ordered: OL X 1 Once payment has been received you will receive a confirmation email when the parts have been ordered. All sales are final. Shipping and Handling is included in the price. https://www.paypal.com/paypalme/KeterNA1 Please note that on PayPal we are KeterNA1 please do not send money to Keter Services, that is not the correct company. Thanks, and have a great day, Keter Sales