Anonymous
DO NOT BOOK From THIS COMPANY!!! My sister and her friends booked a flight to Philippines on Feb3. They advertised it as a direct flight from Osaka-Ph with a hidden city hack. After finalizing the booking they disclosed the hidden city which is Jakarta(which later on feb4 required a visa). You dont need to obtain a visa if you're not flying straight to Jakarta. Upon arrival at the airport my sister and her friends and a 5year old kid was not allowed to board the flight. The airport agent informed them that there ticket is going to Jakarta(which is a cheaper flight). They were stuck at the airport 2days and spent a night there with a 5year old kid. The helpdesk is non existent. This hidden city hack check-in list *Do not inform anyone that you're getting off during the layover* Do not show your kiwi.com e-ticket unless ask * Do not check in luggage because it'll be sent to the final destination* They dont want the airlines to know they bought a cheaper flight for customers who's getting off the layover which paid a direct flight from their website. I was able to get through their US hotline which also very unhelpful. The representative was just reading their company refund policy! They're not liable for visa requirements. THEY DO NOT NEED A VISA!!!!!! Because they paid a direct flight to PH not Jakarta... STAY AWAY FROM THIS COMPANY!!! Airlines should not be allowing this site to booked anything from them.
2 years ago
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Kiwi.com has a 1.1 average rating from 1,141 reviews

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