Paid for flights for me and my wife months in advance. When we went to check in at the airport, they claimed Kiwi had never paid for the tickets even though we had confirmation on booking. Lost $166 worth of flights after I had to repay at the counter so we could make our connection. Of course the remediation process with Kiwi immediately rejects my refund claim. Never booking flights with this company again. No refund was ever given.
3 years ago
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