I bought a $1400 multi-city trip with these scammers. I received the flight confirmation with date errors. I immediately tried to change it. The only option they give you is to cancel the trip and receive a refund, which I did. They refunded me $13.06 saying I "voluntarily" canceled the trip (as if there were any other options) and marked the issue as resolved in the middle of the conversation. That's it. Theybsteal your money in you face and have an army of agents who repeat the same thing to you to tire you out and make you give up. Every single question you write in the chat is answered by a different agent.