PATHETIC EXCUSE FOR A TRAVEL COMPANY, THEY CAN POUND SAND
I'd give them zero stars if I could.
Bought a ticket through Kiwi, could not get a refund, could only get a "good faith" sum (roughly 1/3 of what I had paid) because they do not offer funds per their agreement. Very unhelpful, very sketchy. DO NOT BOOK THROUGH THEM.