Sometime on December 2022, I tried to book a flight with them which did not push through. A note appeared that "due to changes of the rates we cannot proceed". Since i tried booking with them, they have my credit card information. To my shock, the ended up charging me the entire amount of the 2-way flight that i booked.
When you try to call their contact number, you need a booking number to get through a representative. Considering my case, I do not have a booking number, hence, it was impossible to reach them via phone. They do not have an email that you can easily reach them but i tried looking for their email online, sadly none of the 3 emails i wrote to responded.
I advise that you do not deal with this company. This is one of the worst experience I had dealing online. They take small people's money and they do not have a good resolution, nor do they provide help or guidance.
1 year ago
Kiwi.com has a
1.1
average rating
from
1,382
reviews