Dear traveller, avoid Kiwi, it's not worth the few bucks you gonna save. Firstly, their website misleads you thinking you are booking directly with AirAsia, the interface is pretty much the same. After my booking, I could not select seats, meals and other add-ons cause my booking wasn't confirmed with AirAsia. The only 'booking confirmation' you receive is from Kiwi. It took me many phone calls to receive my booking confirmation from AirAsia, and that after 3 weeks! I was only a few days away from my flight. But they don't provide you a booking number from AirAsia, everything needs to be done (and charged) by them. You are simple very dependent on Kiwi for anything related to your booking. It's stressful, costly, time consuming and nonsense. And on top of everything, AirAsia customer support is inexistent. It's impossible to speak to someone. The only customer support is a useless bot in their website. Not sure how that is legal. Even when I managed to get the booking confirmation from AirAsia, AirAsia says everything needs to be done via your agency, Kiwi. I can't believe AirAsia associates their business with Kiwi.