They are scammers! My mother used kiwi on a flights that were physically impossible to make since there were so many flight changes plus with customs. When we tried to get a return they only gave $11 back and it was almost $2,000 and that’s just not right. We talked to the costumer service people but all they say is sorry and we agreed to it but it didn’t tell us anywhere that we were only going to get $11 back when we went to cancel.
1 year ago
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