How is this business still operating?
I work for an airline. Kiwi customer came to drop off bag for his flight, except he had no confirmed booking! We called Kiwi on his behalf. Spent off and on 7 hours with Kiwi rep! We were told his ticket was never issued “due to a technical issue” and to be patient as they were “working on it”
The kicker is that they took the customer’s $1300 for the booking! Absolutely horrid company. Passenger ended up having to buy whole new expensive ticket on our airline!
1 year ago
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