A Terrible company which has no commitments to their customers! I booked a flight that included 20 kgs of checked-in luggage which they confirmed. Later the fail to secure the luggage and left me in a position where I have to pay 8 times more at the airport to pass my checked-in luggage. Reached out multiple times to their customer service and they were of no help at all. They kept repeating the same none sense without understanding the severity of the situation their company put me in!
1 year ago
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