Awful airline,
Bookend a return flight with them. As one of the legs got canceled by the airline they submitted cancelation for the entire trip without my permission.
I was informed there is no refund.
I explained that I never asked to cancel the entire trip and would like to go on the flights I paid for that are not canceled. They said it's too late. I contacted the airline directly and they confirmed that kiwi are wrong. My flight is not canceled and I can take it.
I contacted kiwi again and they again claim that they can not undo a cancelation! But the flight is not canceled!!!!
1 year ago
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