I needed to add another email. You would imagine this to be a simple task ? I tried for days everything that the FAQ's and chatbots suggested. None worked. All I got were circular suggestions and advice to swap from either FAQ to chatbot and vica versa. I needed to speak to a human to sort this simple problem out. My trips showed that I had none - though I had paid for one. Thus I could not check in. It was absolutely impossible to talk to a human. I will never use kiwi again !
1 year ago
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