Unreliable and Misleading: My Disappointing Experience with Kiwi.com I am deeply disappointed with the service provided by Kiwi.com. My recent experience with them was nothing short of frustrating and unreliable. I booked a trip from Toronto to Vancouver and then to Kelowna through Kiwi.com, with flights scheduled on April 6th. However, my troubles began when I received a notification on February 9th stating that one of my flights with Air North from Vancouver to Kelowna was canceled. Believing this information to be accurate, I requested a refund. (Note that I did not purchase the 'protection' from Kiwi.) To my dismay, I later discovered that the same Air North flight was still available for booking. It became evident that Kiwi.com had misled me into cancelling the flight unnecessarily. This discrepancy not only wasted my time but also raised serious doubts about the integrity of Kiwi.com's booking system. Furthermore, on March 7th, Kiwi.com informed me that a refund for my other flight segment with Flair Airlines from Toronto to Vancouver had been processed. Shockingly, I had not even requested a cancellation for this flight. It turns out that Kiwi.com had cancelled it on my behalf without my consent. As a result of these irresponsible actions by Kiwi.com, I lost trust in their services. Their lack of transparency and accuracy in handling bookings is unacceptable. I urge other travellers to exercise caution when booking through Kiwi.com, as my experience has been nothing short of a nightmare.