Title: Caution Advised: Unreliable Refund Practices by Kiwi I recently booked a flight from Canada to California through Kiwi, a third-party booking service. Trusting in their longstanding business, I expected them to honor their commitments. Unfortunately, when the airline they booked for me went bankrupt, Kiwi refused to issue a refund, despite having received payment prior to the airline’s bankruptcy. I have initiated a dispute with PayPal and am in the process of seeking resolution. This experience has been disheartening, and I feel compelled to warn others: Kiwi has shown a lack of responsibility and integrity in handling this situation. They have not offered the support or reliability one would expect when entrusting their travel plans to a professional service. To fellow travelers, I advise caution. Your hard-earned money deserves to be managed by a company that upholds honesty and integrity, qualities that Kiwi has failed to demonstrate in my case. Please consider this a warning when choosing a service for booking your flights.