ABSOLUTE SCAMMERS AND BUNCH OF THIEVES RESIDING IN CZECH REPUBLICI had booked flights from Kiwi.com for a trip from India to Australia last year at the peak of pandemic. There were no options available and only this website showed tickets available. Little did I know that I was entering a den of scammers who would end up scamming me for almost A$8000. I booked tickets and it give me a wierd itinerary from India to Doha, Doha to Greece!, Greece to Abudhabhi, Abudhabi to Australia. Weird as it sounded I booked the flight anyways not knowing that I was falling into this trap. The flight was for my Wife and my 4 year old son. We were separated due to covid for almost 1 year and therefore, we wanted to reunite at any cost possible. After I booked the flights I got to know that the flights from Greece to Abudhabi and Abhudhabi to Australia were all getting canceled. I called the Kiwi.com agents and informed that if the flights got canceled while my wife and son are transiting, it will spell disaster for them. They advised me that if the flight gets canceled they have other options available. After reading reviews I came to know that there were people who were forced back to come back to their home country after staying 2 or 3 days in hotels as the flights were not allowed to land in Australia and ended up spending heaps of dollars. I was in a pure state of shock when I learned this as my wife would be completely helpless in a foreign nation with my 4-year-old son. I told Kiwi.com that if the flights gets cancelled then they will have to pay me the entire booking amount as I had taken their bogus Kiwi.com insurance as well. Kiwi.com customer service informed me to cancel the flights on my behalf if I was worried so that they will get the maximum payment, which I firmly declined. I even confirmed from the ground officials from Greece that the flights are not allowed to land or take off from Athens airport (the port where we were supposed to transit from). I waited till the boarding day to see the status, however, I asked my wife and son to stay back and not board the flight anyways because we were sure and certain that the flights were indeed getting cancelled. The day when my wife and son were supposed to board the flight, I finally got the email that I dreaded, that the second itinerary from Greece to Abudhabi and Abudhabi to Australia from carrier Aegean Airlines has cancelled. I immediately requested Kiwi.com for a refund, to which they said that it has been sent to "processing". After their so-called processing for 20 days I got the refund amount of roughly A$1200 and they said that the case was closed. Kiwi.com said that Aegean airlines didn't have any refund policy and even told me that they can't pay me my insurance or other charges for the services that I didn't even use. I was shocked to the core after learning that I was robbed off A$7000 from Kiwi.com. I mailed to their customer service, their managers and even their founder Mr Oliver Dlouhý all in vain. They booked the first flight through Qatar airways from India to Doha which got refunded back and they sent me this tiny amount stating that this is all they could recover. To date I am fighting to get my entire amount back , I even contacted the Interpol but they said that they cannot intervene as it is a trading-related issue. I request everyone to NOT fall in this trap. These people Kiwi.com along with their founder Oliver Dlouhý have been scamming people from a long time. They know all the loopholes to avoid the authorities and despite their terrible fraudulent activities they are allowed to operate legally in Czech republic. It is a shame for the Czech republic govt, that the are allowing such scammers to operated globally. I was fooled enough to be scammed by Kiwi.com due to my circumstances. But you guys please make sure that you don't fall in their trap. Some of the flights which they book may be genuine but most of them are bogus and if they get cancelled there is no way to get your money back. Take care people