I have had the worst experience with Kiwi, by far the worst of all online travel agencies. I booked my flight two months ago, and now they have changed my flight date without my permission. When I informed them that I have an important meeting on the original date I booked, they showed no concern whatsoever. They are also refusing to issue a refund.
To add to the frustration, the checked baggage allowance they provided is only 10kg, which is completely inadequate. Overall, Kiwi's service has been extremely disappointing and unprofessional.
10 months ago
Kiwi.com has a
1.1
average rating
from
1,395
reviews
Related Photos & Videos
