I had a frustrating experience with Kiwi. They don’t offer live chat support, and I found their call center in India unhelpful. I was expecting to be registered online to receive my onboarding pass, but the next day, I received an email stating they couldn’t register me and that I would need to do it offline at the airport. They promised to refund my expenses, so I submitted all the necessary documentation. Instead of a refund, they canceled my booking on my way home. I highly recommend avoiding Kiwi!
8 months ago
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