DO NOT BOOK via kiwi.com! - although cheap and easy to use, they will do absolutely nothing for you in the event of flight cancellations. My international flight got cancelled (and thus refunded); however, kiwi.com did nothing for my connecting flight. They provided an option to change the flight; however, it costed $$$, much more than normal prices. I asked for a refund on that flight and kiwi.com did nothing - even after I contacted the flight carrier directly asking for a refund. They insisted they could not do anything (as it was booked via a third party) and that kiwi.com could contact them on my behalf. However, kiwi.com did nothing. Customer service will do anything to prevent a refund. Avoid at all costs.
3 months ago
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