I am frequent traveler, doing over 40 flights per year, and I have been regularly using Kiwi.com when I search for connections, or do complex planning for multiple cities. It seems that this review site is not giving proper credit to Kiwi.com, and I am appalled by all these bad reviews. I had a few issues with my tickets cancelled, and they do return money, though, with bigger delay compared to some airlines. And since the COVID-19, all travel industry is in a big mess, so I am not surprised that they are not replying, and dealing with fast enough.
3 years ago
Kiwi.com has a
1.1
average rating
from
1,127
reviews
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