Want to return an ugly dress and was considering an exchange but their methods are impossible. In this day of free shipping and easy returns, they are horrible.
If I wanted an exchange it would take 3-4 weeks to get the new item and I would still have to pay 6.95 for shipping back original dress.
First and last purchase from Lands End
4 years ago
Lands' End has a
2.8
average rating
from
103
reviews
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