I have to agree that their coat zippers have gone downhill. This is the second winter coat I bought from them with a faulty zipper. I called customer service and the woman was trying to tell me that it was not the zipper but it was me not knowing how to use it. "Zippers are tricky" she said. At that point I mentioned that I have a doctorate degree and I mastered zipping up my clothes back in kindergarten. So yeah. All their coats have the same zippers she said. As such, I am returning this one and buying from a company that buys good zippers!
4 years ago
Lands' End has a
2.8
average rating
from
103
reviews
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