Appalling company, with the worst customer service I've ever experienced. Had a small issue which could have easily been resolved in one phonecall, and I spent a week trying to get through to their customer service, only to be told they'd call me back and my case had been flagged as 'urgent'. They never called me back, and because of the issue, we missed our holiday and they won't issue a refund. Please avoid at all costs- they have a shocking reputation and shouldn't be in business.
3 years ago
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