DO NOT USE THIS WEBSITE! Terrible service…had to change the hotel booked because of lockdown and they didn’t want to return us the money from the first booking. First they tried to blame it on a hotel-SHAME ON YOU for lying and blaming others!!! We called the hotel and they explained that they would return the money but it was with last minute.com. We tried to return our money and they we even rude enough to say ‘We can return, but we don’t have to’. RUDE, UNPROFESSIONAL, LYING AND THE WORST EXPERIENCE EVER!!!
3 years ago
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