NEVER AGAIN, BE AWARE i booked and paid £1100 for two British Airways flight tickets, whcih were cancelled by the airline. I patiently waited two months only to be offered £720 refund. I called 4 times and requested that they look into this matter and heard nothing. I also sent two email of complaint, threatening legal action with not even a courtesy reply back. I initially did not accept their offer, however, i did in the end only due the fact i was concerned i could end up with nothing as they are completely lacking morals and should not be allowed to trade. DISGUSTED