The very, very worst company i have ever dealt with in my life. they stole £996 and will not return this money and refuse to answer any emails and have employed the worst, coarsest , raucous, loud , and unhelpful staff that you could ever envisage. They actually put the phone down on us....shouting that they had sent a credit which they didn't as I would NEVER have requested this. . A horrible, evil company with no email answering service, no one who can write a letter, no customer complaint service, no response by letter and yes, you have it they just keep stealing the money. I am duty bound to post here to stop others being defrauded and the Civil Aviation are escalating this to the highest level.... awaiting help to fastrack legally. PLEASE DO NOT BOOK WITH LAST MINUTE ONLY TO LOSE ALL OF YOUR MONEY