Booked hotel and flight for 2300 EUR. The booking mentioned free cancellation but I only got 1800 EUR back. I canceled two months before departure but lost 500 EUR or USD. They say they have charges worth 500 EUR for just booking and canceling my trip. They write free cancellation but if you read the fine print, it doesn’t cover charges and fees. That’s how they cheat you off your money. I called them several times. They kept giving me different information. Truly horrible. Stay away. I will never book anything true booking.com or last minute.com ever again.