Amira Mhanto
We booked tickets to fly from Romania to England roundtrip my husband, my son and I with Lastminute.com. They literally ripped us off ! They double charged us for the tickets as we couldn't find seats on the same lane because the airplane was full ! So I had to stay on a different lane from that of my husband and they double charged the ticket of my husband ! Also, when we wanted to go back to Romania, at the check in of the luggage, it turned out that they booked us tickets with option of no check in baggage ! And we bad to £114 extra to check in our baggage which we booked to have !!! They are thieves and I don'y advice anyone to book anything with them. Also, on the day of going back from London to Bucharest and after we had the issue regarding the luggage on the check in I heard the Airline staff saying that this is not the first time this agency "Lastminute.com" does this !!!! And that they have done this a lot! I do not recommend this agency to anyone ! And I don't advice anyone to use them for anything! This trip cost us almost £3000 for the tickets and luggage solely, only because of their bad service and non-honesty !!!! Terrible experience which I don't even wish to my enemy! This is how much we suffered because of this thief agency ! I DO NOT RECOMMEND IT AT ALL FOR ANYONE !!!!!
1 year ago
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lastminute.com has a 1.1 average rating from 346 reviews

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