I paid for hold luggage for a flight. Their website said I did. The boarding pass doesn't say I have luggage. The airline doesn't say I have luggage.
Now I have to go 3 hours up front to a small airfield on my holiday, to book extra hold luggage with the airline. Which I already paid for.
Customer service is non existant. It's a bot who is trained to say hello.
1 year ago
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