They provide cheap rates for fare tickets on flights or hotel but they charge you with admin fee and other fee's.If you cancel your booking, it will not be refunded instead they will give you voucher full flex and your whole money gone. The voucher which they refunded you need to use it in their website which again another hidden fee and charges and they will force you to click or agree with ther terms & condition. Customer service cant help you. AVOID LASTMINUTE dot com. Bad Service, with lots of hidden charges, NO FULL REFUND.UNFAIR Terms & condition. Dont deserve 1 star here. Avoid avoid!