Lastminute have behaved in such a disgusting manner with the whole coronavirus situation. Ryanair cancelled my flights to Milan following the government advice, when I called lastminute theysaid they knew nothing about it and I would have to wait for them to receive information from Ryanair and once Ryanair has advised all flights have been cancelled, I will get a full refund.
A few days later I receive an email off them telling me my flight had been cancelled, I called again for a refund. I was advised I would only be given a refund for the flight and not the hotel!!! I told them it wasn't good enough and I wanted a full refund and they have now advised they will only be giving a refund in the form of a voucher.
I want a cash refund which I am legally entitled too!! I do not want a voucher!
5 years ago
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