avoid avoid avoid this company is a sham, took delivery of 8 doors which were pre treat so no need to paint, quality of packaging poor very poor every single door had damage on them. They are delivered with a thin sheet of plastic only over them nothing else to protect them in transit. Unfortunately I had no option but to fit as joiner had removed my doors and preped ready for deliver arriving to fit. If I did not fit these doors I would of had no doors for Christmas as he was fully booked. I must have sent back and forth over 30 emails. Ending in them offering a pathetic £140 partial refund. Well that will pay for one door to be painted. I have now been chasing this refund since the start of December. Every day I have sent an email, most are ignored. On the 5th of December I was told a refund had been processed that day. Surprise surprise nothing arrived in my account, so back to sending multiple emails, told to give it 14days. Which I have done and again surprise surprise no refund received. Saga continues sending multiple emails and again nothing. Honestly the worst after care I have ever experienced. Stay clear this company is clearly run by cowboys.
1 year ago
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