Ordered flooring online as showing in stock, 2days later they emailed to advise of a stock delay. I request to cancel my order on 24th February and process a refund. After multiple emails with John in customer services & a complaint raised I’m advised my refund would be processed. I still have no sight of a refund a month after my first request. I can never get through to customer services on the telephone either.
1 year ago
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