Worst customer experience ever. Ordered Laptop on Lenovo UK site. Order despatched from Netherlands. UPS demand Import fees of over £90. At no stage in the ordering process was I told that I'd have to pay import fees or that the stock was held in the Netherlands. Despite over 20 calls to customer service they just mess you around and extend the waiting every 3 days "whilst their logistics team deal with it". If you have a similar problem to mine, you are on your own. Lenovo is misleading UK customers when ordering and not paying import fees which they are RESPONSIBLE for and expect the customer to wait weeks and weeks until they sort it. I would not wish their service on my worst enemy. Customer service talk from scripts, your not allowed to talk with any manager or this so called " logistics team" who as far as I'm concerned don't exist and just an excuse to hold on to your money.