Absolute thieves - avoid at all costs! Not sure where to start so I'll try to keep it factual: 1. Ordered a laptop in Dec after confirming with customer support it would delivered within 2 busines days, as advertised on their website 2. Two weeks later I was still waiting for my laptop - no communication whatsoever from them 3. Three weeks later I called them up and after hours on the phone, found out they had delivered to a different address 4. I asked for a refund and was told it would take about 2 weeks 5. Then I was told they could not locate the laptop 6. Then the confirmed they located the laptop and it was in transit 7. Then I was told I would get a refund within 5-10 days 8. Two weeks later, I'm told they have not received the laptop... I cannot count the amount of hours I've wasted with this, and I've lost more than £1,000 in the process. No words to describe how bad this is...