The product is only a couple of weeks old the the customer service stinks. My order has been shipped out in 5 different shipments over a 6 week period with DHL Lenovo wont let the package be left in a safe place so I missed DHL on 1 occasion and have had discussions with DHL about me picking it up. In the mean time Lenovo sent me a email the I didn't see to reply in 24 hours or we are returning my package and charging 20% restocking fee. Don't order products through Lenovo.com