Customer service is bad!!!!! Do not buy the warranty!!! I would never buy another LG product! My refrigerator went out and I have been waiting a month to get it repaired. The customer service was terrible. Jake was the representative to answer my call and he was no help at all I stayed on hold for over 30 minutes and he still was no help at all . They get you to buy the warranty and when you need repair they don’t hold up their part of the contract. I don’t recommend LG appliances to anyone!