The worst experience I have ever had with any appliance manufacturer. Our fridge went wrong so we purchased an expensive LG refrigerator and 3 months later it stopped working. We have two small children with severe allergies and needed a replacement asap. They told us they would send someone to fix it. After waiting two weeks I called in and got told there was no one in our area. Then they said they would get a replacement to us, this supposedly should take 10-14 business days to get sent to us. Guess what, today we were supposed to receive the new fridge and I took the afternoon off work to accept delivery and nothing showed up. I called the dispatch service to the response of LG haven’t sent it to them yet and would be another week on-top of the 5 we have waited. This is an absolute joke.