LG needs to stick to making the product and get out of customer service. Worst customer service I have ever experienced. We were told so many different stories in a 2 week period it was just unbelievable. Two supervisors also told us stories that were not true. Never got the TV but was charges and it took a month to be refunded. Called Amazon got the same TV delivered in less then 24 hours and it was lest money. Save yourself a headache and stress do not buy direct they are truly useless.